Moorilla

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Shipping and Returns Policy

Moorilla Shop Products

Australia:

Standard Delivery

• Orders will be dispatched within three business days following receipt of payment.

• Once dispatched, orders in Australia should be received within seven business days.

• Orders containing multiple items may not arrive at the same time.

• Shipping and handling prices are subject to change.

• Delivery times may be longer than usual during the Christmas and New Year period, and other public holidays.

• Orders are dispatched through multiple carriers. Please note that its delivery times apply.

Moorilla Wine and Spirits Shipping Rates

Min BottlesMax BottlesCost (AUD)
112$12
1318$18
1924$24
2530$30
3136$36
3742$42
4348$48
4954$54
5560$60
6166$66
6772$72
7378$78
7984$84
8590$90
9196$96
97102$102
103108$108
109114$114
115120$120

Moo Brew Beer Shipping Rates

StatePrice per case
TAS8
VIC16
ACT & NSW24
SA & QLD32
WA40
NT64

Product Returns

• Sorry, no refunds or exchanges for change of mind.

• If the product you’ve received is damaged or faulty, you can obtain a full refund or exchange* by contacting us within three weeks of placing your order: +61 (3) 6277 9900

cellardoor@moorilla.net.au

• A refund or exchange will not be processed until the goods are returned, and received in their original condition and packaging. We will notify you by email as soon as this occurs.

• If your item takes longer than the advertised number of days to arrive it is not grounds for a refund.

• Please submit proof of postage fee along with your return form, and we’ll reimburse the cost of returning your damaged and faulty goods. If a product is not deemed to be faulty, shipping and handling charges will not be refunded.

*Subject to availability. If a product cannot be exchanged, you’ll receive a full refund instead.

Returns must be addressed to:

Moorilla Cellar Door - Returns

655 Main Road Berriedale

Hobart Tasmania 7011

Australia